Welcome!

Your customers are unique. And they expect to be treated that way.  

• 91% of consumers are likely to shop with companies that offer relevant offers and recommendations 
• Only 51% of companies say personalization for customers is a top priority 
• Brands risk losing 38% of customers because of poor personalization efforts 

As marketers, we are increasingly expected to deliver user journeys that are relevant to each user based on their interests and behavior (past and present). Acoustic Personalization can help. 

I am excited to welcome you to the community for Personalization. This is a forum to answer your burning questions, and discuss market trends, consumer expectations, and enhancements to our solution. 

Want to share a use case? 

Add a post in the Community to share tips or receive feedback from our product management team and other Personalization users. 

Looking for Help?  

Check out our Help Center or Developers site for information on how to get started, best practices, and examples.  

User Feedback? 

Are you a current customer? We are always looking to improve. If you have suggestions on how we can make journey stages better, please go to our AHA Ideas portal to share your ideas. 

I look forward to hearing your use cases, ideas, and questions about the product here. Feel free to post in the comments or reach out to your client success team to learn more.