cormmetrics file ftpextract for WWW

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Hari Kaka

• July 07, 2020 07:17

Hi Team,
WI team expects to receive cormmetrics file ftpextract for WWW by 0400 hrs(UTC).
file format "50200000_DigitalData_20200706"
we are yet to receive the file ,can you please let us know if there is an outage or a delay in receiving files ?

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  Meg Garcia

  • July 08, 2020 00:33

  Hello Hari,

  Analytics Support Team asks to please kindly open a support case with us for such matter in the future rather than discussed in a forum as it can be a client specific matter.

  For this instance, we see that a support case was raised by a different member of your team and all is well.

  Please note that in general, the SLO for DDF is 8 AM client timezone.

  Thank you.

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