This course shows users how to create Programs. Programs are a series of communications, that can be triggered to send based on Profile Data stored within your contact source, behavioral events or Salesforce.com opportunities. You will learn how contacts will enter the program, use the graphical Interface to create paths, decisions, steps, actions and how to activate your program.
This course is dedicated to:
User who are new to Programs or need to know how to use certain features within Programs.
At the end of the course, user should be able to:
- create a new Program
- configure the programs settings
- create and configure steps and actions
Campaign: Automation - Programs (PBU.CA150)
Please use this space for any course-specific questions and discussions.
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