Queries won't save AND support link leads to 404 page.

Comments

5 comments

  • Official comment
    Kristina Maultsby

    We reached out to our support team to take a look at your support portal permissions. Can you try to access https://support.goacoustic.com again?

    Comment actions Permalink
  • Laura Flint

    Hi Nathan

    Can you go to https://help.goacoustic.com/hc/en-us and navigate to lower left hand side, and click on “open a support case or chat.

    0
    Comment actions Permalink
  • enberry enberry

    Hi Laura.

    I have already tried that and ended up on the error 404 page rather than being directed to the support page.

    Thanks!

    0
    Comment actions Permalink
  • enberry enberry

    I called a number provided by our account rep and a ticket has been opened for me. 

    0
    Comment actions Permalink
  • enberry enberry

    Kristina Maultsby and Laura Flint I can now access the support site! Thank you for your assistance with this.

     

    Sachin Gaikwad is helping me through an email ticket to assist with the query issue.

    Blessings!

    1
    Comment actions Permalink

Please sign in to leave a comment.