Email alert when someone submits a form

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3 comments

  • Diego de Arriandiaga

    Hi Alessandro, it is simple, if you go to Scoring models menu, you can see alerts. Into this you can find:

    Just select the web form and configure the recipient address, subject and other details

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  • Alessandro Venturi Dedagroup

    Hello Diego, apparently this is possible only for one form, I have two landing pages.

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  • Diego de Arriandiaga

    Maybe is a contract limitation (1 alert), maybe you can contact Acoustic to ask for more.

    An alternative workarround is using programs.

    Here depends if you need the alert in near real time.

    If no, you can create 1 (or 2 if webforms target different databases). The entry criteria is the same (submit a webform) and no step added (i mean you do not to send any email to the customer) but add export contact (or telesales or direc Mail)  Then configure this object to send an email with contact information. You can schedulle it to send once per day.

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