e-Learning course: Session Replay (Tealeaf SaaS)

Course Description:

Introduction

In this course, you will be provided with an in-depth training of the Session Replay feature in Acoustic Tealeaf SaaS.

Session Replay enables Tealeaf users to view simulated visitor journeys and behaviors on their site and understand site experiences from their visitors' perspective.

Course objectives

After completing this e-learning, you will be able to:

• Recognize business opportunities as well as areas for improvement in your digital applications
• Observe behaviors of users and analyze their actions
• Pinpoint challenges and struggles during visitor journeys
• Share appropriate session replays with third parties for further analysis and investigation

Course agenda

During this training, you will learn:

• About the purpose and benefits of using Session Replay  
• How to navigate the user interface  
• How to configure settings and views  
• How session data is collected
• How session data is displayed (Replay, Timeline & Raw Data)

Target audience

This learning is best suited for Tealeaf users tasked to monitor session behavior, identify challenges, uncover struggles within individual sessions, and improve the overall visitor site experience.

Prerequisites

No prerequisites are required to complete this course.

Enroll for this course here!