Acoustic-generated URL displays as Preview Text

Comments

6 comments

  • Matt King

    What email client/version is that? Outlook for Windows?

    0
    Comment actions Permalink
  • Ddurrant

    Yes, Outlook for Windows.

    0
    Comment actions Permalink
  • Michael Hobley

    You just need to include additional space characters to fill up the preheader area so that View in Browser doesn't appear. O see you already have some non-breaking spaces there.  This is what we add (as per the recommendation from Litmus):

    "͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ " 

    0
    Comment actions Permalink
  • Matt King

    According to this Microsoft Community post, link URLs show up if the link is within the preview text. Perhaps you didn't notice them before because the text prior to the link was longer so the links didn't appear.

    0
    Comment actions Permalink
  • Ddurrant

    Michael Hobley - Thanks. We found the same solution, however the issue isn't keeping "View in Browser" from appearing, it's the URL that comes after. I tried plugging that in after "View in Browser" but we're still seeing the URL.

    @... - We have no URL in the preview text (there is no preview text).

    0
    Comment actions Permalink
  • Matt King

    When the email is sent, a URL is generated and swapped out for #SPCLICKTOVIEW" in the href element of your link.

    Microsoft renders the URLs into the preview when the preview area is wide enough to show fit the whole URL. You can see this in action by playing with the layout of Outlook. If you move the reading pane to the right and make the pane wide enough, you should see the URL disappear.

    Michael's recommendation moves unwanted text (like links) by inserting extra spacers. These would have to go between the desired text and the "View in Browser" link to have any impact. Putting it after "View in Browser" will insert it after the URL.

    0
    Comment actions Permalink

Please sign in to leave a comment.