Why do LOAD and UNLOAD messages sometimes appear multiple times for the same screenview in mobile app session replay?

Aaron Gregory

April 27, 2022 14:59
Edited

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Aaron Gregory

May 04, 2022 14:49

Edited
Multiple LOAD and UNLOAD messages often occur when screenview controllers, activities, or fragments are loaded into one another. This can be resolved by disabling the capture of the child control in the TealeafLayoutConfig.json file. Below is an example of a disabled screen view.
```
"ChildViewController": {  
  "ScreenChange": false,
  "DisplayName": "Child Screen View",
  "CaptureLayoutDelay": 0,
  "ScreenShot": false,
  "NumberOfWebViews": 0,
  "CaptureUserEvents": false,
  "CaptureScreenVisits": false,
  "CaptureLayoutOn": 0,
  "CaptureScreenshotOn": 0  
},
```
For more TealeafLayoutConfig.json examples, refer to the following article:
https://developer.goacoustic.com/acoustic-exp-analytics/docs/configuring-the-acoustic-tealeaf-sdk-for-ios#4-enable-type-10-screen-logging-for-native-mobile-applications-by-using-the-autolayout-controller

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