New error message - URI: "Try it" URI, suspicious hostname
Can anyone tell me what this error message is in a Campaign template I have used for some time?
Query not updating in Program Canvas
I had a program running with a query, where I used the "add contacts while the program is running".
I made an update in the query, changing some parameters, calculated the size and 35 more leads go...
How do i get an URL of a image from the ruleset?
HI!
When i create a ruleset to show an image, in the source code i have this for example.
<img border="0" contentid="6819a99b-172aa41eb64-5ef9706ac905ecfc415788xxxxxxxxxx" height="128" name="BCH...
Program email steps are going walkabout
I've created a Program with quite a few decision points, nicely laid out across the canvas.I then activate the Program and deactivate it again and... email steps have moved.
Anyone else experiencin...
Control Groups in programs
Hi community!
I need to build control groups for our campaigns, I mean the possibility to select a percentage of contacts into the program flow and mark it as belong to control group (and exist int...
Can't raise a support case
Hi, I'm trying to raise a support case via the help centre (https://help.goacoustic.com/hc/en-us) but whenever I do so I'm getting a 404 - Page Not Found error.
Could this please be addressed ASAP?
Split view missing
I am helping a coworker learn to use Acoustic Campaign and his screen in the old email content creator is slightly different than mine. I have a "split screen" option which I find super helpful but...
Multiple provider push notification
Hi everyone, I'm having a big problem with the Cordova Acoustic 3.8 SDK integration.The project is a hybrid with ionic cordova and for build android we have the solution, but the problem is for bui...
Impact of IOS15
Hello,
With the Apple released iOS 15. Among its new features is “Mail Privacy Protection,” which does two things:
Automatically loads all images from emails,
Hides IP addresses and the location o...
Duplicates export and reports
Hi Everyone.Two questions; same topic.
Is it possible to get the number of duplicates in a database
What's required to generate a report or exportable list (CSV) of ALL duplicates
PS I know about...
"Opened" Stats Detail
Why do I see "Deleted" in the detail behind "Opened" stats in an email report along with legit addresses of people who opened the report?
eLearning Course: Acoustic Campaign - Suppression Lists
eLearning Course: Acoustic Campaign - Suppression Lists
Introduction
The course will help you understand what Suppression Lists are, you will also get familiar with Suppression Lists Terminology an...
How to Delete a Web Form
Hello, can someone tell me how to delete a web form, from a site, please? Thank you!
Compare date fields to find most recent record
Dear community,
Has anyone ever found a way to compare date fields to find the most recent record for a duplicate email address?
In my case I have duplicate clients in my DB because some are coming...
Using a query or automation to update a new contact's data fields.
We have new users created in our CRM, the data is then transferred to Acoustic creating a new lead. We would like Acoustic to update certain data fields for these new leads.
I was thinking a query ...
Is non-Google push services also supported by Acoustic Campaign on android devices?
Good day, I just read this post in our documents, and find only FCM/GCM is supported by Acoustic Campaign on Android devices:
https://help.goacoustic.com/hc/en-us/articles/360043113653-Add-and-con...
Personalised Attachements with Transactional emails
Hi,
I would like to know if anyone has worked out a solution or workaround to create personalised PDF attachments to Transactional emails?
It would be great to find a solution whereby Transactional...
vILT - IP and Domain Warming Deep Dive July 16, 2 pm BST
I want to invite you to participate in the online course dedicated to the IP and Domain Warming topic.
Description:
This course will outline how to create and maintain an IP and Domain warming plan...
Performance insights not adding new audiences
Hey!
I'm trying to add new audiences do the performance Insights.
The pop-up shows, I select my source, the name and description, click save, it loads a little and nothing happens after it...
Any...
Action Required by June 30 for Acoustic URL Changes
Throughout 2020, Acoustic is providing a streamlined user experience, including updates to how users access and integrate with Acoustic products. Acoustic is transitioning URLs for all Acoustic pro...
Does Acoustic Campaign Support ADFS Single Sign-on (SSO)
Hi,
My organisation would like our users to access Campaign using their organisation credentials, rather than using a separate set of credentials specific to Acoustic Campaign. Does Campaign suppor...
Accreditation & Badging
Hi there,
I'm wondering if there are any current plans to bring the accreditation/badges into Acoustic and away from IBM.
I understand that these are currently IBM badges and unsure if these woul...
Forms Composer Not Using the Confirmation Page
I created a form using the new Forms Composer and designed the Confirmation page. In Settings, it is turned on to use this page. But when I test the form, I don't see it.Also, in settings details...
Issue with optOut link
<a href="#SPCUSTOMOPTOUT" name="OOLink1" style="text-decoration: underline; font-family: Arial, Helvetica, sans-serif; white-space: nowrap;" target="_blank" xt="SPCUSTOMOPTOUT" xtwebform="webformid...
Dropdown list in New Forms Composer
Hi! I have a 1600 list I need to include in my dropdown within New Forms Composer. How can I upload the list instead of putting in the options one by one in Edit List? Thanks!
Acoustic resequencing my code
When I code a nested table within a div, placed within a UL, below the first closed </li>...when I save and reopen, Acoustic has moved my nested div outside and before the <ul>.
Problem hidden content in desktop and mobile version.
Hi there,I'm currently working on a new campaign and have hidden some sections on mobile while showing others on desktop.
I successfully sent a test email from Acoustic to my email, but I'm having ...
Insights Date Range & Click Data
Hello,
With Acoustic getting rid of Performance Insights I am trying to adapt to the new Insights platform and hoping someone can help solve a few issues I'm experiencing.
Question:Does anyone know...
Specifications for all design content blocks
It would be good to have an article/resource that explains the specs fo reach design content block. For example the promotions block, what are the minimum specs for the image.