vILT session "Optimizing your site based on the Voice of Your Customer"

This session emphasizes the importance of ongoing listening to the voice of the customer for continuous website improvement. Gain a comprehensive understanding of how you can use Tealeaf to leverage customer feedback and optimize their website effectively, leading to improved user experience and business outcomes. In this session, you will:

• Understand the importance of the Voice of the Customer (VoC) in website optimization
• Learn how to track feedback from in-house and 3rd-party VoC solutions in Tealeaf
• Learn how to analyze customer feedback in Tealeaf to identify issues and develop strategies from customer insights

Watch the recording of the session