Why do LOAD and UNLOAD messages sometimes appear multiple times for the same screenview in mobile app session replay?

Aaron Gregory

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  Aaron Gregory

  Multiple LOAD and UNLOAD messages often occur when screenview controllers, activities, or fragments are loaded into one another.  This can be resolved by disabling the capture of the child control in the TealeafLayoutConfig.json file.  Below is an example of a disabled screen view.
  

  "ChildViewController": {  
    "ScreenChange": false,
    "DisplayName": "Child Screen View",
    "CaptureLayoutDelay": 0,
    "ScreenShot": false,
    "NumberOfWebViews": 0,
    "CaptureUserEvents": false,
    "CaptureScreenVisits": false,
    "CaptureLayoutOn": 0,
    "CaptureScreenshotOn": 0  
  },
  
  

  For more TealeafLayoutConfig.json examples, refer to the following article:
  https://developer.goacoustic.com/acoustic-exp-analytics/docs/configuring-the-acoustic-tealeaf-sdk-for-ios#4-enable-type-10-screen-logging-for-native-mobile-applications-by-using-the-autolayout-controller
  
  Please contact your CSM to schedule a FREE mobile configuration workshop!
  
  

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