Acoustic Tealeaf helps you capture and manage each visitor interaction on your website or mobile application. You can replay the visitor sessions to analyze and understand customer interactions and experiences. Getting started with Tealeaf analytics is quick and easy.
Create an application in Tealeaf
You must have an Administrator user role assigned to you to add and configure your website and application with Tealeaf.
- Log into Acoustic Tealeaf as an Administrator and click your User profile from the menu bar and select Admin.
- On the Admin page, click the Applications tab.
- Click the "+" sign and create an application.
Select False as Disable data collection to collect data for this application. If you select True, customer data is not collected.
Your application is added, and an Application key is generated.
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Add permissions and declare dependencies
- From the Android tab > Add permissions section, copy and add the provided permissions in the AndroidManifest.xml file to register the Tealeaf SDK files.
- Add our Tealeaf Android SDK repository and copy the provided dependencies to your application's app/build.gradle file. Find the latest version of the Tealeaf SDK in the Release notes.
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Initialize the SDK from your application
Copy the Kotlin or Java script provided and add it to your application's Application class or the Main Activity class. It is customized with the Application key generated when you added the application in the previous steps and the base URL for your application.
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Note: If you don't have an existing custom Application class, add the class name as the android:name property for the <application>node in the AndroidManifest.xml file.
Replay a visitor session
Replay provides a multi-dimensional view of visitor sessions. Replaying a session allows you to watch the session exactly as a user experienced it. Watch a session and see where a user repeatedly clicked and didn't get the expected result or see where a user entered a promo code during checkout but got an error.
- From the main navigation menu, click Session search.
- Find the session you want to replay by using keywords or selecting categories.
- From the list of sessions displayed, click the Play button next to the session you want to replay.
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