Tealeaf SaaS
Intro
Get started
- Get up and running as an analyst with these key product features
- Configure the capture methodology
- Copy native and hybrid application images to the replay server
- Manage assets that are required for hybrid mobile app replay
- Access the SDK documentation
- Prepare the network capture add-on for use
Search and manage sessions
- Sessions
- Search and Classic search
- Search sessions with Search
- Search sessions with Classic search
- Manage views for the session list table
- Search exported sessions
Create and share dashboards and reports
- About dashboards
- Discover reports in the starter dashboards
- Create your dashboard
- Set a dashboard as your home page
- Create dashboard categories
- Set the category for a public dashboard
Replay a visitor session
- Add comments to session replays
- Session replay
- DOM, Shadow DOM, and Replay
- Simple events and simple event capture
- Create events from raw data
- Use JSON data to create events and step attributes
Detect data anomalies
- Anomaly detection
- Select anomaly detection metrics used for contributing factors
- Configure reports to detect anomalies in data
- Specify a list of holidays used by anomaly detection
- Anomaly detection metrics
- Interpret the contribution analysis results for anomaly detection
Define events to capture data
- Event composer Chrome browser extension
- Events
- How events work
- Out-of-the-box events
- Create basic events
- Publish event data from Tealeaf to Exchange
Analyze visitor struggle
- Struggle Analytics overview
- How struggle analytics works
- Identify the pages to be analyzed by struggle analytics
- User roles authorized to configure struggle analytics
- Enable UI element analysis in Struggle Analytics
- Configure struggle analytics use case
Capture page analytics (snapshot gallery)
- Chrome browser extension installation
- Explore snapshots and overlays
- Overlays and single-page applications (SPAs)
- Install and change settings on Firefox extension for snapshot capture
- Update the Tealeaf URL in snapshot capture
- Use dimension values in overlays to segment customer data
Integrations
Use cases
Administration
- Mask personal data in sessions and raw data
- Manage static and web resources for replay
- Monitor and track user activities
- Monitor event usage for your organization
- View the MMI data for your organization
- Mask sensitive data and protect user data
Reference
Learn more about Tealeaf SaaS