A session is a single start-to-finish user interaction with a website or mobile application. In Acoustic Experience Analytics (Tealeaf), sessions are used as the basis for evaluating the visitor's experience.
Experience Analytics captures sessions, which can be watched in a replay. A replay is a re-display of a visitor's session on a website, that is created after a visitor's hits have been collected and sequenced into a session. That session can be replayed in the manner that the visitor experienced it, with the visitor's selections and entries highlighted for the user to see.
You can search sessions based on session status:
- Active sessions are sessions in which a visitor is exploring the application. Each screen that the visitor sees is added to the active session. Sessions that weren't closed by the visitor or timed out by the application are considered "Active". Hits are added to active sessions based on visitor activity.
- Complete sessions were closed, written to disk, and indexed for searching. Hits are no longer added to these sessions.
- Archived sessions are searchable sessions that were exported from Experience Analytics to Acoustic Cloud Object Storage.