Install and configure the Firefox extension to capture your own snapshots.
Firefox 38 or higher is the only browser that you can use to capture snapshots in Tealeaf. The Firefox extension does not support hybrid applications. To have auto-update on the Firefox extension, you need version 22.214.171.124 or higher.
- Go to Snapshot gallery.
- In the left panel, click Install the Firefox extension to capture your own snapshots.
- In the Install Snapshot Extension window, click Install.
- Follow the prompts on your browser.
If you do not see the extension after installing, or if you have previously removed the extension from the extension bar and need to add it back:
- Go to the application menu
- Select more tools
- Go to Customize Toolbar
- Click on the snapshot capture icon and drag and drop it to the tool bar
Configure the snapshot settings
After the snapshot is installed, you can update your properties.
- Click on the Capture icon in your browser.
- Select the gear icon to open Settings.
- Desktop is always captured, but you check addition devices you want to capture by checking the check box and using the drop-down menu to ensure the correct devices are selected.
- Set the device capture delay in seconds. The delay is a set amount of time between when the page is loaded and when the capture is taken. This ensures that all processing is complete before the snapshot is taken.
- Change the shortcut key sequence for capturing snapshots. Place your cursor in the Capture Shortcut field and press the sequence of keys for generating a snapshot capture.
Why would I use the a keyboard shortcut to capture snapshots? There might be occasions when you want to capture a page in a particular state (where a panel or pop-up menu is displayed), but when you go to the capture (camera) icon, the state of the page to changes (the pop-up menu or side panel goes away). On such occasions, you can use a shortcut key sequence to capture the snapshot. The default capture shortcut is CTRL+SHIFT+A. If the default capture shortcut conflicts with an existing shortcut on your system, you can change it.
- Enter the URL for your Tealeaf portal. If the URL / domain name for the portal changes, you must make sure that the new domain name is reflected in the Tealeaf URL field here. See Updating the Tealeaf URL in snapshot capture for details.
- Click Update to apply the capture settings.
Configure your snapshot extension settings
After you've completed the Adobe Analytics steps, you can use your existing Tealeaf extension to enable links with Adobe Analytics.
- Click the gear icon on the right side to open your settings. Check the Enable links to view user sessions box.
- You will only need to validate the settings once for the named conversion variable defined by Adobe Analytics. Make sure the Tealeaf URL given is correct and you are logged into the portal.
- When the settings are configured, click Update to enable links. Links will immediately be reflected in the Adobe report for the conversion variable values.
Now that the settings are configured and updated, the breakdown of session variables in the table form report will be enabled. When you click on the session ID you will get a popup. Click OK, it will navigate you to Session Search in Tealeaf.
Additionally, when you hover over a session id in Adobe Analytics, it will display a tooltip that says View sessions in Tealeaf. You can click the link to navigate to session replay in Tealeaf.
If your links are not working properly, make sure you are only logged into one organization at a time and the Tealeaf URL populated in the extension is the same as the organization you are trying to access.
To learn more, check out our Acoustic Academy segment on capturing snapshots with the Firefox extension. Here you will see a step-by-step tutorial on installing the extension.