SSL setup on a custom landing page domain enables HTTPS on a client’s landing page. This additional security verification provides security confirmation to most clients and their customer base.

Tip: Setting up a new SSL Certificate for custom links in email is a different process.

An SSL setup requires a combination of steps between the client, provisioning, and the client’s certificate provider. The needed items encompass a domain, CSR, and SSL certificate from a certificate body.

Note: Do not follow the steps below until your sales representative or client success director places the order and a case is raised. Implementing these steps can cause harm to your system. Do not complete until directed to do so by a provisioning specialist.

Follow these steps to set up SSL on a custom landing page domain:

1. The client initiates the setup by procuring a domain from their account owner/CSM. This accommodates the SSL setup on existing landing page custom domain on our end. If it is for a new custom landing page domain, two domains order will be required.
2. The domain(s) order triggers the creation of a new provisioning case with relevant order details.
3. The provisioning team confirms what request and the client should confirm it is an SSL setup request.
4. The provisioning team inquires if it is an existing custom landing page domain and organization information.
5. If the request is for a new custom landing page domain, provisioning confirms the client’s domain choice is an acceptable domain choice. Also, the provisioning team provides DNS records for the new custom landing page domain.
6. The provisioning team then provides a questionnaire to be completed by the client.
7. Based on the completed questionnaire, the provisioning team works with an additional back-end team to generate a Certificate Signing Request (CSR).
8. The CSR is provided to client.
9. The client uses the CSR to procure an SSL certificate from a certificate provider.
10. The SSL certificate is provided to the provisioning team via the case.
11. The provisioning team works with an additional back-end team to implement the SSL certificate.
12. The provisioning team confirms the setup is correct and enables SSL on the custom landing page domain in the organization.
13. The client is updated via the case, then the case is closed.