If Acoustic Campaign MS CRM integration solutions were not installed, use the steps in the section to import the solution to Microsoft Dynamics CRM.

• To access the Settings area in Microsoft Dynamics CRM, you have to be assigned a System Administrator security role.
• For CRM OnPremise deployments of Microsoft CRM, you must also be the Deployment Manager.

Complete the following steps to import the solution to Microsoft Dynamics CRM.

1. Go to Settings > Solutions in Microsoft Dynamics CRM.
2. Click Import. Select the solution file and click Next.
3. After the solution is uploaded to the server, it is possible to see the solution version, changelog, and components by clicking the View solution package details. Click Next.
4. Select the Activate any processes and enable any SDK message processing steps included in the solution check box.
5. After the import starts and finishes successfully, click Close.

Note: To access the Settings area in Microsoft Dynamics CRM, you have to be assigned the System Administrator security role.