I have a dataset of interactions with my website that has the TLTSID available. I'd like to use my BI software to present a link, using that TLTSID, that will take the viewer directly to the Tealeaf session (provided they can login and the session is recent enough to view) for a record in that dataset.
I can build a URL that passes the TLTSID to accomplish this, but it looks like the replay URL expects more. Is there a URL format that would allow me to just pass this and get right to the appropriate session?
Thanks.
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Chris, check out the following article and sample URL. You will need the session’s TLTSID and your company’s Org key (see screenshot). Please contact your customer success manager if you would like to schedule a meeting.
Integrate session replay with a Voice of Customer (VOC) solution
https://help.goacoustic.com/hc/en-us/articles/360043078453-Integrate-session-replay-with-a-Voice-of-Customer-VOC-solution
Sample URL:
https://api-tealeaf.goacoustic.com/v1/replay?sid=XXXYourTLTSIDgoesHereXXXXX&sessionDate=&orgKey=XXXXYourORGKeyGoesHereXXXX&redirect=true
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