Acoustic Campaign integration Solution creates custom fields on Leads, Contacts, and Campaign activities in your Microsoft Dynamics CRM environment and a Plug-In and hence the Microsoft Dynamics CRM user account that imports the solution must have Deployment Administrator rights in Microsoft Dynamics CRM On-Premise environments.
Here is a list of Acoustic Campaign Solutions available for Import into Microsoft Dynamics CRM environments.
Before you use the following solutions make sure that an integration case is opened with the Acoustic Campaign CRMi team to address any issue that might occur during the import.
|Online Solutions||On-Premise Solutions||Status||Release Date||Release notes|
|18.104.22.168 Online||22.214.171.124 On-Premise||Active||June 2020||
IMPORTANT: While installing this solution over the previous version you need to select: Stage for Upgrade - Click Apply Solution Upgrade button after the solution has been imported.
Upgrade - The upgrade will be performed automatically.
|126.96.36.199 Online||188.8.131.52 On-Premise||Active||October, 2019||Re-branding. Watson Campaign Automation changed to Acoustic Campaign. Contact Insight and Send Acoustic Campaign Email features are now compatible with Unified Interface.|
|184.108.40.206 Online||220.127.116.11 On-Premise||Active||November, 2018||Fixed re-generating Access Token defect for 2015 versions. In some cases, the access token was not re-generated in a timely manner, resulting in failing API calls from Dynamics CRM due to an expired token.|
Reference the Microsoft Product Lifecycle Mainstream Support End dates in the following article for guidance on which versions we can support: https://support.microsoft.com/en-us/lifecycle/search/629.
Before you import a solution, verify that your Microsoft Dynamics CRM version is supported.
The latest Solution listed supports Microsoft CRM 2016 (Build 8.0.1) through Microsoft Dynamics 365 v9 (Build 9.1.0).
Version 18.104.22.168 is the last archived solution that supports 2013 to 2015 On-premise versions.
Microsoft Dynamics 365 releases can be found here. For more information about Related Versions of Dynamics 365 for Customer Engagement, go here.
Note: If you are upgrading and have an older version of our solution installed, or need further compatibility questions answered, open an Acoustic Campaign CRM Integration support case.
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