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  1. Acoustic Help Center
  2. Campaign
  3. Mobile
  4. Troubleshooting

Troubleshooting

Troubleshooting

Troubleshooting

  • Cannot create a mobile app database
  • The push notification report shows a wrong number of contacts in sent messages
  • Cannot receive mobile app messages
  • Enable verbose logs for troubleshooting
  • Find a Device ID or Mobile User ID (MUID)
  • Android emulator does not receive the push token
  • Debug an Android device that is not receiving mobile app messages
  • Mobile device is unregistered
  • Images in mobile app messages do not display on all devices

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