Important: Below you will find the updated URLs that are applicable to this task. See this link for more updated URLs.
| Original URL | New URL |
| engage1.silverpop.com | campaign-us-1.goacoustic.com |
| engage2.silverpop.com | campaign-us-2.goacoustic.com |
| engage3.silverpop.com | campaign-us-3.goacoustic.com |
| engage4.silverpop.com | campaign-us-4.goacoustic.com |
| engage5.silverpop.com | campaign-us-5.goacoustic.com |
| engage6.silverpop.com | campaign-eu-1.goacoustic.com |
| engage7.silverpop.com | campaign-ap-2.goacoustic.com |
| engage8.silverpop.com | campaign-ca-1.goacoustic.com |
| engage9.silverpop.com | campaign-us-6.goacoustic.com |
| engageA.silverpop.com | campaign-ap-1.goacoustic.com |
| api1.silverpop.com | api-campaign-us-1.goacoustic.com |
| api2.silverpop.com | api-campaign-us-2.goacoustic.com |
| api3.silverpop.com | api-campaign-us-3.goacoustic.com |
| api4.silverpop.com | api-campaign-us-4.goacoustic.com |
| api5.silverpop.com | api-campaign-us-5.goacoustic.com |
| api6.silverpop.com | api-campaign-eu-1.goacoustic.com |
| api7.silverpop.com | api-campaign-ap-2.goacoustic.com |
| api8.silverpop.com | api-campaign-ca-1.goacoustic.com |
| api9.silverpop.com | api-campaign-us-6.goacoustic.com |
| apiA.silverpop.com | api-campaign-ap-1.goacoustic.com |
To complete the Acoustic Campaign integration installation, you must specify the General and Proxy settings.
- Go to Settings > Administration.
- Click the Acoustic Campaign Integration button in the ribbon, then General Settings.
Note:
- To have access to the Settings > Administration area in Microsoft™ Dynamics CRM, you must be assigned to a System Administrator security role. Also, to access the Acoustic Campaign Integration button, you must be assigned to a System Administration or Acoustic Campaign Admin security role.
- Some Microsoft Dynamics CRM OnPremise environments have firewall or proxy settings that are implemented by their network administrator that doesn't allow access to Scribe Online or Acoustic Campaign servers. Review the Proxy and Firewall document for help on allowing your OnPremise CRM to communicate with Scribe Online and Acoustic Campaign. If assistance is needed, open a support case.
- To communicate with the Acoustic Campaign system, describe the following fields.
- Enter the Endpoint OAuth service. For example, campaign-us-5.goacoustic.com.
- Enter the Refresh Token that is required by the OAuth service. For more information, see Get the MS Dynamics Refresh Token.
- Enter the List ID from Acoustic Campaign. See the View Databases and Summary Information section to learn how to see the Database ID.
- Enter the Host Acoustic Campaign API services. For example, api-campaign-us-5.goacoustic.com.
- Clear Tracing.
- Complete the following actions to configure the proxy settings.
Note: The following Proxy Settings are available only for the OnPremise version:
- Select Enable Proxy to enable or disable the proxy option.
- Enter the Proxy Address of the proxy server for your local domain. For example,
http://10.1.1.1. - Enter the Proxy User Name to access the proxy server. (domain\username)
- Enter the Proxy Password to access the proxy server.
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