CRM integrations seamlessly integrate point-and-click tools that synchronize CRM data and email marketing activity to improve the relevance of marketing programs that provides CRM users a clear view into marketing activity.

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Microsoft Dynamics CRM

Acoustic Campaign for Microsoft Dynamics CRM brings together two market-leading solutions and provides marketers that are seamlessly integrated, point and click tools that synchronize CRM data and email marketing activity. The integration increases the relevance of marketing programs, provides Microsoft Dynamics CRM users with visibility into marketing activities to inform sales strategy, and empowers users to deliver more effective marketing communication options.

Salesforce CRMi

Acoustic Campaign for Salesforce provides marketers that are seamlessly integrated, point and click tools that synchronize CRM data and email marketing activities. The integration improves the relevancy of marketing programs and provides Salesforce users a clear view of marketing activity. No longer do marketing and sales must work with siloed databases - the Acoustic CRMi (previously Silverpop) for Salesforce integration syncs data so that both departments are working with the updated information.

SugarCRM

SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible, and affordable CRM solution in the market. Acoustic Campaign and Sugar provides a consistent customer experience in spanning marketing and sales and service, across digital and human touch points.

Scope of our CRM Integrations

Integrate Salesforce CRM with Acoustic Campaign

CRM is primarily a relational-data infrastructure that consolidates customer-based information with sales-oriented workflow management that enables companies to manage, analyze, and use their customer relationships. Acoustic Campaign for Salesforce provides marketers seamlessly integrated, point-and-click tools that synchronize Customer Relationship Management (CRM) data and email marketing activity. The integration results in improved relevance of marketing messages and a clear view into marketing activity for Salesforce users. The integration enables you to sync up to 400 Salesforce fields at no additional charge and Use an intuitive point-and-click mapping tool to manage all aspects of the synchronization.

With Acoustic Campaign for Salesforce you can:

• Synchronize real-time syncing of data between the two platforms by providing visibility into all customer actions and marketing activity.
• Manage the flow of information between the two platforms with field-level bidirectional syncing through a visual mapping tool.
• Provide your sales team real-time insight into what actions your leads and contacts are taking across your website, email activity, downloads, form submissions, or any other meaningful behaviors.
• Enable your sales representative and support personnel the ability to communicate directly with your customers and prospects by sending approved emails or by adding them to a nurture series directly from within the Salesforce interface.
• Alert assigned sales representatives when a lead or contact takes a meaningful action - by email or through the creation of a task of chatter post.
• Score on behavioral or demographic criteria and use as a trigger to assign to sales and ensure that they get only the most qualified and active leads.
• Build customized reports that combine marketing activities with Salesforce performance to determine the activities that are having the highest impact.
• If you are an existing Acoustic Campaign customer and would like to add Acoustic Campaign for Salesforce to your account, contact your relationship manager.