CRM integrations seamlessly integrate point-and-click tools that synchronize CRM data and email marketing activity to improve the relevance of marketing programs that provides CRM users a clear view into marketing activity.
Microsoft dynamics CRM
Acoustic Campaign for Microsoft Dynamics CRM brings together two market-leading solutions and provides marketers that are seamlessly integrated, point and click tools that synchronize CRM data and email marketing activity. The integration increases the relevance of marketing programs, provides Microsoft Dynamics CRM users with visibility into marketing activities to inform sales strategy, and empowers users to deliver more effective marketing communication options.
Salesforce CRMi
Acoustic Campaign for Salesforce.com provides marketers that are seamlessly integrated, point and click tools that synchronizes CRM data and email marketing activities. The integration improves the relevancy of marketing programs and provides Salesforce.com users a clear view of marketing activity. No longer do marketing and sales must work with siloed databases - the Silverpop for Salesforce.com integration syncs data so that both departments are working with the updated information.
SugarCRM
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible, and affordable CRM solution in the market. Acoustic Campaign and Sugar provides a consistent customer experience in spanning marketing and sales and service, across digital and human touch points.
Scope of our CRM Integrations
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CRM Integration Feature (Updated Sep 2018) |
Salesforce.com |
SugarCRM |
Dynamics CRM (Microsoft) |
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Bi-directionally sync leads and contacts. |
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Sync related account information from CRM to Acoustic Campaign. |
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Sync non-recognized CRM Objects to Acoustic Campaign Relational Tables |
Not supported. Explore with Services on feasible options or third-party tools for this functionality. |
Not supported. Explore with Services on feasible options or third-party tools for this functionality. |
Not supported. Explore with Services on feasible options or third-party tools for this functionality. |
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Sync qualified leads from an Acoustic Campaign Scoring Model to CRM |
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Send lead alerts from Acoustic Campaign to CRM per Scoring Model and other behaviors. |
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Sync qualified leads from an Acoustic Campaign program to CRM. |
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Add a contact from an Acoustic Campaign program to a CRM Campaign. |
Not supported |
Not supported |
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View real-time Acoustic Campaign Marketing Scores and Behaviors in CRM |
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Add a contact to an Acoustic Campaign program from CRM |
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Send Acoustic Campaign email to a CRM Contact/Lead from CRM. |
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Send an Acoustic Campaign email to a saved CRM Campaign from CRM. |
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Send an Acoustic Campaign email to multiple CRM contacts/leads from CRM. |
Not supported |
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Sync Acoustic Campaign Aggregate Email Metrics to CRM |
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Sync Acoustic Campaign Detailed Email History to CRM |
Not supported |
Not supported |
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Create a CRM Campaign from an Acoustic Campaign email Sent. |
Not supported |
Not supported |
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Create an Acoustic Campaign contact list from a CRM campaign. |
Not supported |
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View CRM Acoustic Campaign email templates organized in subfolders. |
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Maintain your own field mappings and integration settings. |
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Send an Acoustic Campaign email from a workflow. |
Not supported |
Not supported |
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